Shipping Information
*Free international shipping offer on all orders over USD $30.
All orders will receive a tracking number.
*Orders under USD $30 will incur a small shipping charge. Any taxes, customs or import duties that may occur during delivery are the responsibility of the customer.
We ship from multiple global locations to deliver our Premium Manuka Honey to you quickly. For additional options, visit our store locator for local marketplaces in your country.
| Shipping Country | Typical Shipping Time | Courier |
|---|---|---|
| USA | 1 - 3 business days | USPS / UPS / Fedex |
| Canada | 7 - 10 business days | UPS / DHL |
| NZ | 1 - 2 business days | NZ Post / Courier Post |
| Australia | 4 - 7 business days | NZ Post / Australia Post |
| Hong Kong | 5 - 7 business days | NZ Post |
| Japan | 10 - 15 business days | NZ Post / DHL |
| Singapore | 4 - 7 business days | NZ Post |
| Rest of Asia | 5 - 7 business days | NZ Post |
| UK & EU | 3 - 6 business days | Aramex / DHL / Others |
| GCC Countries | 5 - 7 business days | Aramex / DHL |
Can't find your country? Check our Where to Buy locator.
Note: Wholesale orders may incur additional freight costs.
Product Returns
We prioritize your satisfaction! If for any reason you’re dissatisfied with your purchase, please contact us at hello@newzealandhoneyco.com within 30 days.
Countries We Do Not Ship To:Afghanistan, Åland Islands, Albania, Algeria, Andorra, Angola, Armenia, Ascension Island, Azerbaijan, Bangladesh, Belarus, Benin, Bhutan, Bosnia and Herzegovina, Botswana, Brazil, British Indian Ocean Territory, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Central African Republic, Chad, Chile, Cocos (Keeling) Islands, Comoros, Congo - Brazzaville, Congo - Kinshasa, Cook Islands, Costa Rica, Curaçao, Côte d’Ivoire, Djibouti, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, Faroe Islands, Fiji, French Polynesia, Gabon, Gambia, Georgia, Ghana, Gibraltar, Grenada, Guadeloupe, Guernsey, Guinea, Guinea-Bissau, Iceland, India, Iraq, Isle of Man, Israel, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Kosovo, Kyrgyzstan, Laos, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Macau SAR China, Madagascar, Malawi, Mali, Mauritania, Mauritius, Mayotte, Mexico, Monaco, Montenegro, Morocco, Mozambique, Myanmar (Burma), Namibia, Nauru, Nepal, New Caledonia, Niger, Nigeria, Niue, Norfolk Island, Macedonia, Norway, Pakistan, Palestinian Territories, Réunion, Russia, Rwanda, Samoa, San Marino, São Tomé & Príncipe, Senegal, Serbia, Seychelles, Sierra Leone, Somalia, South Africa, South Korea, South Sudan, Sri Lanka, St. Helena, St. Martin, St. Vincent & Grenadines, Sudan, Svalbard and Jan Mayen, Switzerland, Tajikistan, Tanzania, Timor-Leste, Togo, Tristan da Cunha, Tunisia, Turkey, Turkmenistan, U.S. Outlying Islands, Uganda, Ukraine, Uruguay, Uzbekistan, Vatican City, Western Sahara, Yemen, Zambia, Zimbabwe