Shipping Information

Shipping Information 

*Free international shipping offer on all orders.

All orders will receive a tracking number.

We ship from multiple locations globally to ensure we get our Premium Manuka Honey to you as quickly as possible. We also continue to expand our shipping options for you. If you cannot find your country for delivery check our store locator map for local marketplaces internationally.

*Any taxes, customs or import duties that may occur during delivery are the responsibility of the customer.

Shipping Country Typical Shipping Time Courier
USA 1 - 3 business days USPS / UPS / Fedex
Canada 7 - 10 business days UPS / DHL
NZ 1 - 2 business days NZ Post / Courier Post
Australia 4 - 7 business days NZ Post / Australia Post
Hong Kong 5 - 7 business days NZ Post
Japan 10 - 15 business days NZ Post / DHL
Singapore 4 - 7 business days NZ Post
Rest of Asia 5 - 7 business days NZ Post
UK & EU Countries 3 - 6 business days
Also visit your local UK or EU Amazon marketplace for our Premium Raw Manuka Honey
Aramex / DHL / Others
GCC Countries (UAE / Saudi Arabia / Kuwait / Qatar / Bahrain / Oman) 5 - 7 business days Aramex / DHL

If your country is not in the table above or listed below we may also sell in a local marketplace in your country. View our Where to Buy locator

Wholesale or large-quantity orders may be subject to additional freight costs.

International & Domestic orders will receive an electronic tracking number.

    Product Returns

    Whether you are trying our quality, 100% natural products for the first time; you are a returning customer; or you are buying as a special gift for someone; your satisfaction is the biggest focus point for our team.

    If for any reason you are dissatisfied with your honey when it arrives, please email us at and we will gladly work to resolve any issues.

    Return enquiries must be received within 30 days of purchase.

    Currently, we do not ship to: Afghanistan, Åland Islands, Albania, Algeria, Andorra, Angola, Armenia, Ascension Island, Azerbaijan, Bangladesh, Belarus, Benin, Bhutan, Bosnia & Herzegovina, Botswana, Brazil, British Indian Ocean Territory, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Central African Republic, Chad, Chile, Cocos (Keeling) Islands, Comoros, Congo - Brazzaville, Congo - Kinshasa, Cook Islands, Costa Rica, Curaçao, Côte d’Ivoire, Djibouti, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, Faroe Islands, Fiji, French Polynesia, Gabon, Gambia, Georgia, Ghana, Gibraltar, Grenada, Guadeloupe, Guernsey, Guinea, Guinea-Bissau, Iceland, India, Iraq, Isle of Man, Israel, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Kosovo, Kyrgyzstan, Laos, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Macau SAR China, Madagascar, Malawi, Mali, Mauritania, Mauritius, Mayotte, Mexico, Monaco, Montenegro, Morocco, Mozambique, Myanmar (Burma), Namibia, Nauru, Nepal, New Caledonia, Niger, Nigeria, Niue, Norfolk Island, Macedonia, Norway, Pakistan, Palestinian Territories, Réunion, Russia, Rwanda, Samoa, San Marino, São Tomé & Príncipe, Senegal, Serbia, Seychelles, Sierra Leone, Somalia, South Africa, South Korea, South Sudan, Sri Lanka, St. Helena, St. Martin, St. Vincent & Grenadines, Sudan, Svalbard & Jan Mayen, Switzerland, Tajikistan, Tanzania, Timor-Leste, Togo, Tristan da Cunha, Tunisia, Turkey, Turkmenistan, U.S. Outlying Islands, Uganda, Ukraine, Uruguay, Uzbekistan, Vatican City, Western Sahara, Yemen, Zambia, Zimbabwe